Students

Resolved: Login Issue Alert – Minerva/INB (Banner)

paul.espinosa@mcgill.ca — Wed, 10 Sep 2025 18:26:14 +0000

Update - Resolved:

The login issue affecting some users in Minerva/INB (Banner) has now been resolved. Access should be functioning normally. Thank you for your patience while we worked to restore service.

Original message:

Some users are currently experiencing login issues with Minerva/INB (Banner). Our technicians are actively investigating the problem. We apologize for the inconvenience and appreciate your patience.

Login Issue Alert – Minerva/INB (Banner)

james.c.martin@mcgill.ca — Mon, 08 Sep 2025 15:39:28 +0000

Some users are currently experiencing login issues with Minerva/INB (Banner). Our technicians are actively investigating the problem. We apologize for the inconvenience and appreciate your patience.

Phishing scam: Ģ��Ƶ Notice, Action Required

james.c.martin@mcgill.ca — Wed, 03 Sep 2025 14:38:16 +0000

A phishing email is circulating among the Ģ��Ƶ community. See details below. If you receive it, please do not interact with it.

If you already clicked on a link or submitted personal information (including your Ģ��Ƶ password):

RESOLVED: Access issues in myCourses

sara.distefano@mcgill.ca — Wed, 23 Aug 2023 20:42:25 +0000

We are currently experiencing access issues in myCourses that may affect some students and instructors. Our team is actively working to resolve the problem. Thank you for your patience, and we will provide updates as soon as possible.

Report suspicious emails from your Ģ��Ƶ Inbox

stephane.boivin@mcgill.ca — Mon, 14 Jul 2025 14:20:47 +0000

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.

Office 365 Forms and Surveys

sara.distefano@mcgill.ca — Thu, 05 Jun 2025 19:03:38 +0000

NOTE: This course will be held remotely. You will be provided information on how to attend once you register.

Secure version of Microsoft Copilot available to Ģ��Ƶ community!

jessica.jones2@mcgill.ca — Thu, 27 Jun 2024 18:01:49 +0000

Ģ��Ƶ offers a secure version of Microsoft Copilot Chat that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot Chat, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with the Microsoft Copilot AI chatbot, you can:

VPN Service Restored

paul.espinosa@mcgill.ca — Wed, 20 Aug 2025 14:57:53 +0000

Update: Wednesday, August 20 - 11:50am

The VPN service issue affecting staff and students has now been resolved. You should be able to connect as usual.
If you continue to experience any problems, please reach out to the IT Help Desk for assistance.
Thank you for your patience while we worked to restore service.

Original message:

Service Alert Update: Minerva intermittent access issues have been resolved

paul.espinosa@mcgill.ca — Thu, 14 Aug 2025 17:28:29 +0000

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

Some users may be unable to browse the web from home

kristin.mueller-heaslip@mcgill.ca — Tue, 05 Jul 2022 14:03:00 +0000

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.

If you are affected, please contact the IT Service Desk for assistance.

Updates will be shared as they become available. We appreciate your understanding.

The brand new “It Takes All of Us” course completion Award!

stephane.boivin@mcgill.ca — Wed, 23 Jul 2025 19:38:05 +0000

Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.

More information

The IT statistics and project dashboard are now available!

stephane.boivin@mcgill.ca — Mon, 02 Jun 2025 17:49:08 +0000

Français ci-dessous

IT Services strives to create seamless and engaging digital experiences for the Ģ��Ƶ community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

LTL 13 - MS Booking

sara.distefano@mcgill.ca — Thu, 05 Jun 2025 18:59:39 +0000

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

LTL 13 - MS Booking

uma.viswanathan@mcgill.ca — Wed, 22 Jun 2022 19:24:37 +0000

NOTE: Due to the pandemic, this course will be held remotely, via Webex or MS Teams. You will be provided information on how to attend once you register.

Creating accessible documents in Microsoft 365

andrew.collier@mcgill.ca — Thu, 14 Mar 2024 17:48:24 +0000

NOTE: This course will be held remotely via MS Teams. You will be provided information on how to attend once you register.

Students

Resolved: Login Issue Alert – Minerva/INB (Banner)

Login Issue Alert – Minerva/INB (Banner)

Phishing scam: Ģ������Ƶ Notice, Action Required

RESOLVED: Access issues in myCourses

Report suspicious emails from your Ģ������Ƶ Inbox

Office 365 Forms and Surveys

Secure version of Microsoft Copilot available to Ģ������Ƶ community!

VPN Service Restored

Service Alert Update: Minerva intermittent access issues have been resolved

Some users may be unable to browse the web from home

The brand new “It Takes All of Us” course completion Award!

The IT statistics and project dashboard are now available!

LTL 13 - MS Booking

LTL 13 - MS Booking

Creating accessible documents in Microsoft 365

Phishing scam: Ģ��Ƶ Notice, Action Required

Report suspicious emails from your Ģ��Ƶ Inbox

Secure version of Microsoft Copilot available to Ģ��Ƶ community!