ĢƵ

Get Help !

FAQ's

ĢƵ

Frequently Asked Questions (FAQs) – ĢƵ Procurement Services

1. General Procurement Questions

What does Procurement Services do at ĢƵ?

A: Procurement Services manages purchasing, contracts, supplier relationships, and sustainable procurement initiatives to support ĢƵ’s operations.

Who can use ĢƵ's procurement services?

A: Faculty, staff, and authorized personnel involved in purchasing goods and services for the university.

Where can I find ĢƵ’s procurement policies?

A: You can access the Sustainable Procurement Policy and Standard on Procurement Exemptions & Guidelines on the ĢƵ Policies and Regulations page.


2. ĢƵ Marketplace (MMP) & Purchasing

What is ĢƵ Marketplace (MMP)?

The ĢƵ MarketPlace is an online procurement platform where facultyand staff can procure goods and services. It streamlines the purchasing process and ensures compliance with procurement policies

How do I access MMP?

Log in to MMP using your ĢƵ credentials via . Anyone with a valid ĢƵ ID can access MMP as a "Shopper". However, to complete and submit an order with a FOAPAL, a user must be sponsored by a ĢƵ Fund Holder responsible for setting up local approvals and/or delegates. Read this before you get started.

Can I purchase from suppliers not listed in MMP?

Yes, you can—under certain conditions. If your preferred supplier isn’t listed in MMP, you may still proceed by following ĢƵ’s competitive bidding process or by requesting an exception. The Procurement Decision Chart can help guide you through the next steps.

Why can I only create one type of receipt?

When confirming that you have received goods or services, the system determines the type of receipt you can acknowledge based on the account code you are using. Service-based account codes allow you to confirm receipt of costs, while goods-based account codes enable the acknowledgment of received quantities. Make sure you're using the correct account code to ensure you can confirm the right type of receipt for your transaction.

How do I acknowledge receipt of goods or services?

Acknowledging receipt is simple, and we provide resources to help guide you through the process. Visit the Receipts page on our Procurement website, where you’ll find a detailed written guide with step-by-step instructions, as well as a to assist you in confirming receipt.

What is a Change Order?

It is sometimes necessary to make changes to orders after they have been submitted. Orders can be changed by creating a PO revision in . Once completed, the change request is sent through an approval workflow so that it can be approved.

How can I track the status of my change order?

To see the Financial approvals that are pending, they must login to Minerva and access the Finance menu. From there, selecting "Approve Document" and "Submit Query" will display a list of pending change orders, including approval and disapproval details. To view the approval history of a specific PO change request, click on "History" for a detailed history of the document’s approval process. For more detailed information, refer to the "What Happens Once I’ve Completed my Change Order in MMP?" section of our Change Order Manual.


3. Procurement Processes & Forms

How do I submit a purchase requisition?

Purchase requisitions must be created in and approved based on ĢƵ’s procurement policy. Instructions can be found here. Before submitting, make sure to follow the steps found in the Procurement Decision Chart.

Where can I find procurement forms?

You can find a variety of procurement forms on the . For easy access, we’ve also listed all the forms on theProcurement Services website.

How do I request a new supplier?

Complete the in MMP and submit it for approval.


4. Competitive Bidding & Contracts


5. Payment & Invoicing

How do I check the status of an invoice?

Electronic Invoice statuses can be checked in MMP under the “Invoices” tab. Non electronic invoices need to be reviewed in Minerva. If you have concerns, contact Accounts Payable.

What payment methods does ĢƵ use for suppliers?

ĢƵ offers various payment methods, including electronic payments. Detailed information can be found under Procurement & Payment Methods on the (login required)


6. Support & Contact Information

Who should I contact for procurement-related questions?

  • General inquiries:
  • MMP support:
  • Invoice/payment issues:

Where can I find training on procurement processes?

Training sessions and guides are available on the Procurement Training page.

Back to top